Privacy policy

Who is responsible

This site, omp-studio.com, is run by Omar Pérez (omp studio), a one-person design studio serving Washington DC, Maryland and Virginia. There is no team, no sales department and no third party managing your data on my behalf beyond the services listed further down.

For anything related to your information, write to omp-studio@outlook.com. I answer in English or Spanish, whichever you prefer.

What I collect

Information you give me

If you fill out the form on the contact page, I receive what you typed into it:

• Your name and email address.
• Where your business is based, and how you heard about me.
• Facts about the business: what you sell, your sector, how many people work with you, where your customers are, whether you have a business plan, whether you've worked with a designer before, and where you sell.
• Facts about the project: why you want to work on your brand, which services you're after, the name if you already have one, your deadline, your budget range, and the package or monthly plan you're considering.
• Whatever you write in the open questions, and the website or social media link if you add one.

Only six of those are required — your name, email, where you're based, how you found me, what you sell and why you need the work. Everything else you can leave blank. Nothing in that form is filled in automatically, and there is no field I don't show you.

Information collected automatically

• Analytics. Which pages you visit, how long you stay, roughly where you're browsing from (city or region, never a street address), and what kind of device and browser you use.
• Server logs. My hosting provider records standard access data, including IP addresses, to serve the site and defend it from attacks.

What I do with it

• To reply to you. If you send the form, I use your name and email to answer with a quote and a proposed timeline. That's the whole point of the form.
• To understand the site. The analytics tell me which pages people actually read and where visitors give up, so I can improve them. I look at totals and patterns, not at individuals.
• To keep the form usable. The anti-spam checks exist so real messages don't drown in bot submissions.

I never sell your information, rent it, or hand it to advertisers. I don't send newsletters or marketing emails unless you specifically ask me to.

One thing worth saying plainly: the analytics deliberately receive none of your personal details. Your name, your email, your business name, anything you typed in your own words and the link you shared never reach Google. Only four category answers — business type, budget range, package and services — travel there, and only so I can see which kinds of projects the site attracts. Every other answer stays between the form and my inbox.

Cookies and analytics

This site uses Google Analytics 4, which sets cookies in your browser to tell repeat visits apart from new ones. It's the only analytics tool here, and there are no advertising or tracking pixels from social networks.

If you'd rather not be counted, you have three options, all of them fine by me:

• Block or delete cookies in your browser settings.
• Install Google's official Analytics opt-out add-on.
• Turn on "Do Not Track" or use a browser that blocks trackers by default.

The site works exactly the same either way. Nothing here is gated behind accepting cookies.

Services I rely on

A small studio doesn't build everything from scratch. These are the outside services involved, and what each one sees:

• Netlify — hosts the site. Sees the standard request data described above.
• Web3Forms — delivers the contact form to my inbox. Processes what you submitted, in transit.
• Microsoft Outlook — where your message lands and where I keep our conversation.
• Google Analytics — the visit statistics described above.
• hCaptcha — the "I am human" check on the form. It looks at how the page is used to tell people from bots.
• Vimeo — hosts the showreel on the home page. The player only loads if you press play, so Vimeo sees nothing until you decide to watch.

Each of these has its own privacy policy and its own servers, most of them in the United States. I've picked them because they're standard and reputable, but once your data is with them it's governed by their terms as well as mine.

How long I keep it

• Form messages: they stay in my email while we're talking, and afterwards as a record of the project. If you'd like yours deleted, ask and I'll delete it.
• Analytics: kept by Google for the retention period set on my account, then deleted automatically. It isn't tied to your name at any point.
• Server logs: rotated and deleted by the hosting provider on their own schedule.

How it's protected

The whole site is served over HTTPS, so what you type into the form is encrypted on its way to me. The site also sets security headers that stop it being embedded or tampered with by other sites, and the form is protected against automated abuse. My email account is the last link in the chain and I keep it protected accordingly.

Honest caveat, because it matters more than a reassuring sentence: no website can promise perfect security. What I can promise is that I collect as little as possible, so there is very little to lose in the first place.

Your choices

You can ask me at any time to:

• Tell you what information about you I hold.
• Correct anything that's wrong.
• Delete your message and contact details.
• Stop contacting you altogether.

Write to omp-studio@outlook.com and I'll take care of it. There's no form to fill in and no hoops: it's one person reading the email. Depending on where you live — Virginia, Maryland, California or the European Union, among others — you may also have these rights by law. I'd rather honour them for everyone than argue about who qualifies.

Children

This site is aimed at business owners and isn't intended for children under 13. I don't knowingly collect their information. If you think a child has sent me something through the form, tell me and I'll delete it.

Changes to this policy

If the site starts using something new — another service, another kind of data — I'll update this page and change the date at the top. There's no version history to dig through: what you read here is what applies today.

Questions

Anything at all about this page, or about what I hold on you: omp-studio@outlook.com.